Scope of This Policy: This Privacy Policy applies to all personal data
processed by jkt77 in connection with the operation of its online betting and gaming platform
at https://jkt77.cam, including data collected via the website, mobile interfaces, customer
support channels, and payment processing integrations. By creating an Account on jkt77 or
by continuing to use the Platform, you acknowledge that you have read and understood this Policy.
1 Definitions & Scope
The following defined terms are used consistently throughout this Privacy Policy:
- "Personal Data" — any information that identifies or could reasonably be used to identify a natural person, including name, national identity number, date of birth, contact details, financial information, and technical identifiers such as IP address.
- "Processing" — any operation performed on Personal Data, including collection, recording, storage, use, disclosure, and deletion.
- "Controller" — jkt77, being the entity that determines the purposes and means of processing your Personal Data.
- "Data Subject" — you, the individual whose Personal Data is being processed by jkt77.
- "KYC Data" — identity and age verification documents submitted during the Know Your Customer process, including KTP (Indonesian National Identity Card), proof of address, and selfie verification photographs.
- "Transactional Data" — records of deposits, withdrawals, wagers, bonus claims, and balance movements associated with your Account.
- "Cookies" — small data files placed on your device by the Platform to enable session management, preference storage, and analytics functions.
This Policy covers the processing of Personal Data of all Account Holders and visitors to
the jkt77 platform, including players located in Indonesia (Jakarta, Surabaya, Bandung,
Medan, Bali, and all other provinces) and other permitted jurisdictions.
2 Data We Collect
jkt77 collects Personal Data across several categories. The specific data elements collected
depend on how you interact with the Platform:
| Data Category |
Specific Data Elements |
Collection Stage |
| Identity Data |
Full legal name, date of birth, gender, KTP national ID number |
Registration & KYC |
| Contact Data |
Email address, mobile phone number, residential address |
Registration |
| KYC Documents |
KTP photograph, proof of address document, selfie verification image |
KYC verification |
| Financial Data |
Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), USDT wallet addresses, transaction amounts in IDR |
Deposit / Withdrawal |
| Transactional Data |
Betting history, game session logs, wager amounts, winnings, bonus usage records |
Ongoing platform use |
| Technical Data |
IP address, device type, operating system, browser type, session timestamps, geolocation (country/city level) |
Automatic on access |
| Support Data |
Live chat transcripts, email correspondence, WhatsApp message history (text content only) |
Customer support interactions |
| Marketing Preferences |
Communication consent flags, promotional opt-in/opt-out status, preferred language |
Registration & settings updates |
Sensitive Data: jkt77 does not intentionally collect sensitive personal data categories such as health information, religious beliefs, political opinions, or biometric data beyond what is inherent in standard KTP verification photographs. If any sensitive data is provided inadvertently, it will be deleted promptly upon identification.
3 How We Collect Your Data
jkt77 collects Personal Data through the following mechanisms:
- Directly from you: When you register an Account, complete KYC verification, make deposits or withdrawals, place bets, contact our support team, or update your Account settings.
- Automatically through platform use: Technical Data (IP address, device information, session logs) is collected automatically when you access the jkt77 website or mobile interface via standard server logs and cookies.
- From payment processors: When you initiate a deposit or withdrawal via a bank transfer (BCA, BRI, BNI, Mandiri) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja), jkt77 receives confirmation data from the relevant payment provider to reconcile your transaction.
- From fraud and security service providers: jkt77 uses specialist third-party services to verify IP addresses, detect VPN/proxy usage, and flag potentially fraudulent account patterns. These services may provide aggregated risk scores associated with your session data.
4 Purposes & Legal Bases for Processing
jkt77 processes Personal Data only where a valid legal basis exists. The following table
sets out our primary processing purposes and their corresponding legal bases:
- Account creation and operation — necessary for the performance of your Account Agreement with jkt77.
- Identity and age verification (KYC) — necessary for compliance with our international licensing obligations and to fulfil our legal duty to prevent underage gambling. You must be 21 years of age or older to hold an Account on jkt77.
- Payment processing — necessary for the performance of your Account Agreement; required to process IDR deposits and withdrawals via supported Indonesian banking channels.
- Fraud prevention and platform integrity — necessary for jkt77's legitimate interest in maintaining a secure, fair platform environment and preventing financial crime.
- Customer support — necessary for the performance of your Account Agreement and jkt77's legitimate interest in resolving disputes and improving service quality.
- Regulatory compliance and anti-money laundering — necessary for compliance with jkt77's legal obligations under its international licensing framework.
- Marketing communications — based on your explicit consent, given at registration or subsequently via Account settings. Consent may be withdrawn at any time.
- Platform analytics and improvement — based on jkt77's legitimate interest in understanding how the Platform is used and improving its features, security, and player experience.
5 Data Sharing & Disclosure
jkt77 does not sell your Personal Data. We may share limited Personal Data with the following
categories of third parties, strictly for the purposes outlined and subject to equivalent
data protection obligations:
- Payment Processing Partners: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) receive the minimum data necessary to process your transactions. USDT cryptocurrency transactions are processed via blockchain infrastructure and are subject to the inherent transparency of the blockchain network.
- KYC and Identity Verification Providers: Specialist third-party KYC service providers may process your identity documents on jkt77's behalf for verification purposes. These providers are contractually bound to process your data only for the stated purpose and to maintain equivalent security standards.
- IT and Cloud Infrastructure Providers: jkt77's platform infrastructure is hosted on third-party cloud environments. These providers act as data processors under strict contractual data protection agreements and do not have independent access rights to your Personal Data.
- Fraud and Security Services: IP verification, device fingerprinting, and fraud-detection services receive Technical Data to flag suspicious activity.
- Legal and Regulatory Authorities: jkt77 will disclose Personal Data to law enforcement, regulatory bodies, or courts where required by law, court order, or as part of its licensing obligations — without prior notice to you where legally required.
No Commercial Data Sales: Under no circumstances does jkt77 sell, rent, lease, or otherwise commercially transfer your Personal Data to advertising networks, data brokers, or any other commercial third party for their independent use.
6 KYC Document Handling
KYC documents — including your KTP (Indonesian National Identity Card) photograph, proof of
address, and selfie verification image — are treated as a high-sensitivity data category
within jkt77's data management framework. The following specific controls apply:
- Documents are encrypted both in transit (TLS 1.2 or higher) and at rest (AES-256 encryption) within jkt77's secure storage environment.
- Access to KYC documents is restricted to a limited number of authorised jkt77 compliance personnel and contracted KYC service providers, subject to role-based access controls and audit logging.
- KYC documents are not used for any purpose other than identity and age verification. They are not shared with marketing partners, analytics providers, or any other non-essential third party.
- KYC documents are retained for the period specified in Section 8 (Data Retention) of this Policy and then permanently destroyed using secure deletion methods.
Document Submission Security: When you upload KYC documents through the jkt77 platform, the upload connection uses 256-bit SSL encryption. File names, metadata, and document content are visible only to authorised jkt77 compliance staff and contracted verification partners.
7 Cookies & Tracking Technologies
The jkt77 platform uses cookies and similar tracking technologies to enable core functionality,
maintain session state, and improve the player experience. The following cookie categories
are used:
- Essential Cookies: Required for platform operation — authentication tokens, session identifiers, and security tokens. These cannot be disabled without rendering the Platform non-functional.
- Functional Cookies: Store your platform preferences such as preferred language and display settings. These persist between sessions for your convenience.
- Analytics Cookies: Aggregate, anonymised data on how players navigate the Platform — page views, session duration, feature usage. Used to improve Platform design and performance. No individual-level profiling is performed.
- Security Cookies: Device fingerprinting and session integrity tokens used to detect suspicious login patterns and prevent account takeover attacks.
You may manage cookie preferences through your browser settings. Disabling essential cookies
will prevent you from logging into your jkt77 Account. Disabling analytics or functional
cookies will not affect your ability to use core Platform features.
8 Data Retention
jkt77 retains Personal Data only for as long as necessary to fulfil the purposes for which
it was collected, or as required by applicable legal, licensing, and regulatory obligations.
The following indicative retention periods apply:
- Account Data and KYC Documents: Retained for the duration of the Account relationship plus a minimum of five (5) years following Account closure, to satisfy anti-money laundering and licensing record-keeping requirements.
- Transactional Data (bets, deposits, withdrawals): Retained for a minimum of seven (7) years from the date of the transaction, as required by financial regulation standards applicable to jkt77's licensing jurisdiction.
- Customer Support Records: Retained for three (3) years from the date of the support interaction, for dispute resolution and quality assurance purposes.
- Technical and Log Data: Server logs and IP address records retained for up to twelve (12) months for security monitoring and fraud investigation purposes.
- Marketing Consent Records: Retained indefinitely as evidence of consent, or until consent is withdrawn and all associated marketing data is deleted.
At the end of each retention period, Personal Data is permanently deleted using secure deletion
methods or, where physical destruction of storage media is necessary, by certified data
destruction procedures.
9 International Data Transfers
jkt77 operates as an internationally licensed platform. As a result, your Personal Data may
be transferred to, stored in, or processed in jurisdictions outside Indonesia. Such transfers
may occur in connection with our cloud infrastructure providers, KYC verification partners,
or payment technology partners.
Where Personal Data is transferred internationally, jkt77 takes appropriate steps to ensure
that the receiving party provides an adequate level of protection for your data, through
contractual safeguards including standard contractual clauses, data processing agreements,
and equivalent technical and organisational security measures to those described in this Policy.
10 Your Data Rights
As a Data Subject, you hold the following rights in relation to your Personal Data held by
jkt77. Requests must be submitted in writing to our support email address (see Section 14).
jkt77 will respond within 30 calendar days of receipt.
Right of Access
Request a copy of all Personal Data held about you by jkt77.
Right to Rectification
Request correction of inaccurate or incomplete Personal Data.
Right to Erasure
Request deletion of your Personal Data, subject to legal retention obligations.
Right to Restriction
Request that processing of your data be restricted while a dispute is pending.
Right to Portability
Receive your Personal Data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interest, including direct marketing.
Withdraw Consent
Withdraw consent for marketing communications at any time, without affecting prior lawful processing.
Automated Decisions
Request human review of any significant decision made about you by automated means.
Identity Verification for Rights Requests: To protect your data against unauthorised access, jkt77 will verify your identity before fulfilling any data rights request. You may be asked to confirm identity details consistent with your registered Account information.
11 Children & Minors
The jkt77 platform is strictly for adults. Persons under the age of 21 are not permitted
to register, hold an Account, or use any service offered by jkt77. jkt77 does not knowingly
collect Personal Data from persons under the age of 21.
If jkt77 becomes aware that Personal Data has been collected from a person under 21, that
data will be immediately deleted, the Account will be closed, and any deposits will be
refunded to the original payment source. Winnings generated by underage accounts are
forfeited in their entirety.
If you believe a minor has registered on jkt77 and provided personal data, please notify
us immediately at the contact address in Section 14. We will investigate and act promptly.
12 Security Measures
jkt77 implements technical and organisational security measures designed to protect Personal
Data against accidental loss, unauthorised access, disclosure, alteration, or destruction.
These measures include, but are not limited to:
- 256-bit SSL/TLS encryption for all data in transit between your device and jkt77 servers.
- AES-256 encryption for Personal Data and KYC documents stored at rest.
- Role-based access controls ensuring only authorised personnel access sensitive data categories.
- Multi-factor authentication required for all jkt77 internal administrative system access.
- Regular independent security audits and penetration testing of platform infrastructure.
- Automated intrusion detection and DDoS mitigation systems on all public-facing platform endpoints.
- Audit logging of all access to sensitive data systems, with anomaly alerts.
Notwithstanding these measures, no internet-based system can guarantee absolute security.
You are responsible for maintaining the confidentiality of your own Account login credentials
and for ensuring the devices you use to access jkt77 are adequately secured.
Security Incident Response: In the event of a data breach that is likely to result in a risk to your rights and freedoms, jkt77 will notify affected Account Holders by email within 72 hours of becoming aware of the breach, in accordance with applicable data protection standards.
13 Amendments to This Privacy Policy
jkt77 reserves the right to update this Privacy Policy periodically to reflect changes in
our data processing practices, applicable laws, or platform functionality. The "Last Updated"
date at the top of this page indicates when the most recent revision was made.
Material changes to this Policy — particularly those that affect how your Personal Data is
used or shared — will be communicated to Account Holders via email to the registered address
at least 14 calendar days before the changes take effect. Continued use of the jkt77 platform
following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically. The most current version is
always available at https://jkt77.cam/privacy-policy.
14 Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise your data rights,
or have a complaint about jkt77's data processing practices, please contact us through
the following channel:
Data Protection Contact:
[email protected]
Subject line for data rights requests: "Data Rights Request — [Your Account Username]"
Subject line for privacy complaints: "Privacy Complaint — [Your Account Username]"
Response time: We aim to acknowledge all data rights requests within 5 business days and to resolve them fully within 30 calendar days. Complex requests may require up to 60 calendar days — we will notify you if an extension is necessary.
Please note: the email address above is displayed as plain text only. It is not a clickable link. Copy and paste it into your email client to contact us.
If you are not satisfied with jkt77's response to a privacy complaint, you may have the
right to escalate the matter to the data protection supervisory authority in your jurisdiction.
For further details on responsible gaming data handling, please also refer to our
Responsible Gaming page.